Job Opportunities

OPEN POSITIONS

Development Manager

Full-time/Exempt (35 hours per week)
Reports To: Assistant Executive Director for Development and External Affairs
Compensation: $65,000–$70,000/yr
Location: Hybrid (with on-site hours in the Northeast Bronx)
Direct Reports: Intern (when applicable) and collaborates with consultants.

Position Summary
Reporting to the Assistant Executive Director (AED) for Development & External Affairs, the Development Manager serves as the tactical engine of the fundraising department. As Mind-Builders approaches its 50th Anniversary in 2028, this position provides the essential infrastructure to sustain and grow the organization's revenue.

This role functions as a strategic partner in operations working closely with the Marketing & Communications Manager and the grant writing team to prioritize fundraising activities. They are the primary guardian of data integrity across CRM systems (Salesforce and Bloomerang) and the project manager for all departmental deadlines via Asana. The ideal candidate is a process-oriented systems thinker who can also draft compelling grant reports and narratives.

Essential Duties & Key Responsibilities
Fundraising Operations & Workflow Management (40% of time)

• System Administration: Serve as the lead administrator for the department’s CRM platforms (Salesforce and Bloomerang). Ensure the hygiene and accuracy of all donor records, gift entries, and relationship tracking to support the upcoming 50th anniversary campaign.
• Asana Management: Own the department’s master calendar. Create, assign, and monitor tasks in Asana to ensure the internal team and external consultants meet all deadlines for grants, reports, and appeals without exception.
• Gift Processing: Oversee the full lifecycle of donation processing, from data entry to the generation of tax-compliant acknowledgement letters within 48 hours of receipt. 
• Reconciliation: Collaborate with the Finance Department to perform monthly reconciliations of contributed income, ensuring alignment between development records and the general ledger. 

Institutional Giving & Grant Compliance (35% of time) 

• Grant Reporting: Lead the data collection and narrative drafting process for all government and foundation grant reports. Work with Program Directors to harvest quantitative metrics (attendance, demographics) and qualitative success stories. 
• Proposal Development: Draft narratives and budgets for renewal grants and lower-threshold funding opportunities. Prepare all necessary support materials (board lists, financial statements, work samples) for complex proposals led by the Grant Consultant. 
• Pipeline Management: Research and track new funding opportunities, maintaining a rigorous pipeline of deadlines in Asana to ensure no opportunity is missed. 

Data Strategy & Analysis (15% of time) 

• Metrics & Analysis: Synthesize program data into impact reports for the Lobbyist and AED to use in advocacy efforts. Analyze donor data to identify trends in retention and giving levels, making recommendations for upgrade strategies. 
• Process Improvement: Continuously evaluate and improve departmental workflows to maximize efficiency and reduce administrative bottlenecks. 

External Affairs & Event Support (10% of time) 

• Campaign Collaboration: Partner with the Marketing & Communications Manager to execute the annual appeal and other digital fundraising campaigns, ensuring seamless integration between email marketing and the donor database. 
• Event Logistics: Provide robust logistical support for fundraising events and site visits, managing guest lists, RSVPs, and on-site registration. 

Qualifications 
To perform this job successfully, an individual must be able to perform each essential duty/key responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, ability, and/or competency required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

Education/Experience: 

• Bachelor’s degree or equivalent professional experience. 
• 2-4 years of experience in development operations, grant management, or a related field in the nonprofit sector. 
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint) 
• Proficient with CRM tools, fundraising platforms and donor databases (Bloomerang, Salesforce) 
• Prior experience in an arts or community-based organization is a plus. 

Work Environment: 
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. 

• Hybrid work environment (Office/Remote). 
• Fast-paced, deadline-driven atmosphere. 
• Collaborative, open-plan office setting when on-site. 

Physical Demands: 

• Ability to lift up to 25 pounds (event materials). 
• Extended periods of sitting and computer use. 
• No special vision requirements beyond standard screen usage.  

Core Competencies: 
The purpose of competencies in a job description is to clearly define the skills, abilities, and behaviors required to fulfill the responsibilities and to be successful in the role. There are essential competencies for this position that align to the organization’s mission and vision, and to the responsibilities in this job description. The competencies for this position are also assessed in the application process and the performance review process.  

• Project Management 
• Problem solving 
• Communication (Written & Verbal) 
• Client Services 
• Adaptability 

Benefits: 
We offer a full benefits package including medical, dental, and vision plan with a generous employer contribution towards health benefits. Health insurance coverage enrollment is available on the first day of the third month of employment. 

401(k) plan with employer contribution (after one year). 

Paid time off: 10 major holidays and 3 floating holidays, 10 vacation days per year during the first two years of employment with an increase to 15 days after completing two years of employment; 4 personal days; and 6 sick days. 

How to Apply: 
Submit your resume, along with a brief cover letter outlining your relevant experience and why you are a good match for this position to hr@mind-builders.org. Please include “Development Manager position” in your email subject line. 
 

Operations Manager

Full-time/Exempt (35 hours per week)
Reports To: Director of Operations
Compensation: $65,000–$70,000/yr
Schedule: Tuesday–Saturday, September–May; Monday–Friday, June–August. Regular evening hours are required.
Direct Reports: Administrative Assistant, Work Exchange Volunteers, Interns

About Mind-Builders
Located in the Northeast Bronx, and founded in 1978, Mind-Builders Creative Arts Center provides music, dance, theater, and martial arts and fitness classes for close to 700 students each year and reaches over 5,000 audience members through on- and off-site performances and workshops. Group and private arts lessons on-site provide study in modern/jazz, tap, ballet, hip-hop, and West African dance, piano/keyboard, guitar, bass, woodwinds, brass, percussion, and violin. Mind-Builders offers free programs for teens and young adults through the theater production, theater, and Community Folk Culture internship programs. Mind-Builders Creative Arts Center’s mission is to inspire the growth of youth, families, and the community through arts and education programs while nurturing self-esteem, building character, and cultivating an appreciation of the diverse cultures within our community. For more information and to read about our history, visit: http://www.mind-builders.org.

Position Summary
Reporting to the Director of Operations, the Operations Manager will oversee enrollment processes for most programs using the organization’s designated registration software and ensure families and students are consistently informed about program activities and updates. The Operations Manager collaborates closely across departments and participates in committees addressing safety, facilities, and operational improvements, and is responsible for coordinating space allocation and developing procedures to support effective use of program spaces.

Additionally, the Operations Manager serves as the primary on-site contact for basic technology troubleshooting and liaises with the external IT vendor, while also supporting staff training on registration systems and safety practices.

Essential Duties & Key Responsibilities
Program Operations & Enrollment (50% of time)

• Manage student registration processes, class assignments, and ongoing enrollment for dance, music, theater, and folk arts programs.
• In collaboration with Program Directors, manage the day-to-day operations of all classes, including ensuring teachers have necessary materials and technology support, onboarding instructors and students, coordinating intern registration, monitoring enrollment and communicating class requirements to families, overseeing space allocation, and working with the front desk to maintain an organized and distraction-free learning environment.
• Maintain ongoing communication with enrolled families regarding program-related information, enrollment matters, and operational updates. Coordinate with the Program Team and distribute event-related communications provided by the Marketing & Communications team as needed.
• Manage enrollment and retention levels by closely monitoring and reporting absences, withdrawn students, waiting lists, etc.
• Administer student and family surveys and student evaluations.
• Compile class data to create seasonal class offering details in the registration system and distributed collateral materials
• Support special events including, but not limited to recitals, stage band performances, and various community gatherings. 
• Support special events including, but not limited to recitals, stage band performances, and various community gatherings.

Facility Operations (40% of time):

• Manage facility usage, including scheduling and coordinating classroom setups, rentals, routine programming, and internal events using Resource Block or other data management tools.
• Coordinate equipment usage, set-up and strike of internal and external spaces for classes and event usage, including workshops and cultivation events.
• Ensure adherence to safety protocols across the building, supporting administrative staff, teaching staff, and students in maintaining a safe environment.
• Oversee technology needs for all programs, monitoring equipment and supervising external IT providers to ensure systems function effectively.
• Manage and maintain the organizational calendar to ensure accurate scheduling, program and event coverage, and effective space allocation; serve as the primary liaison between programming, operations, rentals, and facilities teams to coordinate space usage and communicate programmatic and rental needs to facilities staff.
• Provide support for special projects, including capital improvements and infrastructure initiatives.

Supervision & Team Operations (10% of time):

• Coordinate the facilitation of semi-monthly staff meetings and ensure meeting outcomes are achieved.
• Supervise and conduct regular performance check-ins with direct reports including receptionist and administrative assistant, and volunteers, ambassadors, interns and outreach workers with recruiting at special events.
• Train staff as needed to use the on-line database and to monitor classes, particularly guiding teachers to use the on-line database for attendance and class roster information.

INTERNSHIP OPPORTUNITIES

If you are interested in an internship, please email your cover letter and resume to info@mind-builders.org or call 718-652-6256 from Tuesday - Friday between the hours of 10:00am - 4:00pm and leave a message with the receptionist. We will return your call.
 

Mind-Builders is committed to maintaining a diverse staff and lifting the leadership of people from communities historically underrepresented. To learn more about Mind-Builders: www.mind-builders.org.